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Downtime Tracking in Manufacturing: A Complete Guide

John Ponte

Every minute a machine sits idle on the production floor, it silently chips away at your bottom line. Whether it’s an unexpected equipment failure or a scheduled maintenance window that runs too long, downtime in manufacturing comes at the cost of lost productivity, missed deadlines, and frustrated teams. 

This translates into staggering financial losses for manufacturers—a recent study by Siemens has found that unplanned downtime consumes up to 11% of the revenue of Fortune Global 500 companies, or $1.4 trillion per year. Downtime is inevitable, but unmanaged downtime is optional. Tracking it is the first step toward controlling it.

Machine downtime tracking is the foundation of any serious effort to improve efficiency, reduce unplanned stops, and empower your teams to take meaningful action. When done right, it gives you a clear view of where time is being lost—and what it’s really costing your operation. Even small improvements in downtime can result in major gains in productivity and profitability.

In this guide, we’ll break down everything you need to know about downtime tracking, including:

  • What it is and how it works
  • The different types of downtime manufacturers face
  • The benefits of accurate tracking
  • How automated systems compare to manual methods
  • How Redzone helps manufacturers like you uncover hidden inefficiencies and turn them into opportunities

Let’s start with the basics.

What is Downtime Tracking?

Downtime tracking is the process of recording, categorizing, and analyzing periods when machines or production lines are not operating as planned. This includes everything from unexpected breakdowns to scheduled maintenance or production pauses. Although planned downtime is inevitable, unplanned downtime can have serious consequences for business performance. 

Tracking downtime offers real-time insights into patterns and root causes that trigger these incidents. When frontline workers log the reason for a stop or when sensors automatically flag an issue, you create a system of continuous improvement that enables you to keep your lines running consistently.

Over time, you can start answering critical questions like:

  • Why do our lines run slower on the night shift?
  • What’s the most common cause of equipment failure on Line 3?
  • Are changeovers taking longer than they should?

Types of Downtime in Manufacturing

Not all downtime is created equal. Some interruptions are part of the plan, such as scheduled maintenance or equipment changeovers. Others hit without warning, disrupting output and causing costly delays. To manage and reduce downtime effectively, you first need to understand the different types of downtime in manufacturing and how to categorize them.

At the highest level, downtime can be divided into two main categories:

Planned downtime

Planned downtime includes scheduled events that pause production intentionally. These pauses are often essential for operations to run smoothly, but they still come with opportunity costs.

Common examples of planned downtime include:

ExampleTaskWhy track it?
Scheduled maintenanceWeekly tasks like lubrication or belt replacementAvoids breakdowns and reveals efficiency gaps
ChangeoversSwitching SKUs, adjusting conveyors, and toolsTracks time and shows where to standardize
Sanitation proceduresCleaning lines between runs for safety or complianceEnsures safe practices without excessive delays
Operator trainingPausing lines to train new or reassigned workersHelps schedule better and spot readiness gaps
Calibration or inspectionPerforming routine checks on equipment or processesKeeps compliance tight and time under control


Even though these events are expected, poor coordination or inefficient execution can cause planned stops to last far longer than necessary.

Unplanned downtime

Unplanned downtime happens without warning, and it’s often the most expensive and disruptive type. These events bring production to a halt and typically require immediate investigation and intervention.

Research shows that plants experience 25 unplanned downtime incidents per month per facility, resulting in a loss of 27 hours of production time. While these numbers have decreased in recent years, primarily due to advances in predictive maintenance, the opportunity cost to the business is far too great to overlook.

Common examples of unplanned downtime include:

ExampleIssueWhy track it?
Equipment failureMachine stops mid-run due to mechanical issuesSupports root cause analysis and maintenance planning
Conveyor jamBottles pile up from a blocked sensor or misalignmentFlags recurring setup issues for quick fixes
Power or software glitchUnexpected shutdowns from control system errorsBuilds history for IT and engineering reviews
Material shortageLine waits for missing ingredients or packagingExposes supply chain delays and helps adjust ordering
Labor interruptionOperator absence with no trained backupReveals training gaps and improves scheduling


These events often reveal underlying gaps in maintenance, training, or coordination. Since they’re unplanned, the longer they last, the more damage is done to output, morale, and profitability.

Why Categorization Matters

It’s not enough to track “how much” downtime you’ve had. You need to know what kind of downtime it is and why it occurred.

Clear categorization allows teams to dig into the root causes:

  • Frequent conveyor jams? Time to examine the layout, guides, or sensor calibration.
  • Extended changeovers? Your standard work might need tightening.
  • Spike in unplanned stops? Your PM schedule or spare parts availability may need a closer look.

Over time, these insights into the types of downtime in manufacturing help prioritize the most impactful changes, transforming downtime tracking from a reactive tool into a proactive strategy.

The Benefits of Machine Downtime Tracking

Machine downtime tracking gives your team the visibility to fix small issues before they become big problems. Downtime tracking is one of the fastest, most actionable ways to boost uptime, drive productivity, and improve profitability on the plant floor. When teams can conduct equipment downtime analysis to see exactly what’s stopping production and why, they can fix issues faster, prevent them from happening again, and shift from firefighting to fine-tuning.

Here are five real-world benefits you’ll see once you start tracking downtime consistently.

Fewer Unplanned Stops

Unplanned stops are among the most expensive inefficiencies in manufacturing. By logging every unplanned event—whether it’s a conveyor jam or a blown motor—you can start identifying patterns, spotting hidden issues, fixing them faster, and preventing them from slowing you down again. Even better, it helps your entire team work with more clarity, ownership, and confidence.

Maybe the same machine fails every Monday morning. Maybe a certain part keeps causing quality issues. Whatever the cause, having data means you and your team can do something to reduce machine downtime

Maximized Runtime

When you know exactly where time is being lost, you can get more out of your equipment, people, and resources. That might mean faster changeovers, fewer micro-stops, or fewer distractions on the line.

Tracking downtime helps you recover lost minutes, which, over time, can add up to hours of extra production without requiring additional headcount or shifts.

Higher Profitability

Every time the line stops, your costs go up. You’re still paying labor. You’re still using utilities. But you’re not producing anything. Tracking downtime helps you eliminate that waste and produce more with the same resources. The result is lower costs per unit, fewer late orders, and less need for overtime. Not to mention more room to grow.

Stronger Continuous Improvement

Whether you’re focused on Lean, OEE, Six Sigma, or just getting the job done better than last week, improvement starts with good data. You can slice the data by shift, line, product, or operator and uncover what’s really driving or stifling your performance. This will allow you to take corrective action with confidence and track whether your improvements are working.

Better Team Alignment

When everyone has access to the same real-time equipment downtime analysis, it becomes easier to collaborate on solving these problems. Operators can flag issues. Maintenance can see recurring failures. Supervisors can spot slowdowns before they snowball. Downtime tracking gives your team a shared language and a shared goal—to keep the line moving.

Real-World Impact Across Industries

No matter what sector of manufacturing you operate in, downtime eats into your margins. In prepared foods and beverage manufacturing, for example, downtime tracking helps you respond faster to issues like ingredient shortages or sanitation delays. In consumer products, it can reduce the time lost to frequent changeovers and packaging line resets.

Accurate and real-time data can help you stay ahead of problems, hit your production targets, and keep your team aligned around performance goals.

Automated vs. Manual Tracking

The success of your machine downtime tracking depends on how you approach data collection. If you’re still using handwritten logs or updating spreadsheets at the end of each shift, you’re not alone—but you’re probably seeing only half of the picture. Manual tracking might give you a rough idea of where time is being lost, but it often misses the details that help you solve the core problem.

Manual Tracking: Inconsistent and Incomplete

With manual downtime tracking, it’s easy for things to fall through the cracks:

  • Short stops often go unrecorded, especially when the line starts back up quickly.
  • Operators may enter inconsistent reasons or forget key details.
  • There’s always a lag—by the time the data is reviewed, the opportunity to act has passed.

You might know that a line went down, but not why, or how often it’s really happening.

Automated Tracking: Real-Time, Reliable, and Actionable

Automated machine downtime tracking captures every stop the moment it happens. You get real-time visibility into which machines are running, which ones aren’t, and why. With automated tools like Redzone, the #1 connected workforce solution, operators can quickly tag the reason on a tablet, and supervisors see trends unfold as they happen, not hours or days later.

This allows you to:

  • Standardize how downtime is reported across shifts and teams
  • Spot recurring issues faster
  • Prioritize the right fixes
  • Align everyone around the same data

You’re not just collecting numbers; you’re creating a system your whole team can rely on.

Optimizing Efficiency Through Downtime Tracking with Redzone

When you consistently track downtime and act on the data, you unlock real performance improvements. You reduce unplanned stops, streamline planned ones, and create a culture where teams know exactly what’s getting in their way and how to fix it.

But tracking is just the beginning. The real impact occurs when those insights are shared in real-time, across shifts and teams, with tools designed for the people who actually run the floor.

With Redzone, your operators can log downtime on the go, add root cause tags, and instantly share context with the rest of the team. Maintenance can prioritize issues based on actual impact, rather than relying on guesswork. And your supervisors get a live view of performance, not a report three days later.

You’re not just collecting data. You’re empowering your team to solve problems faster, communicate more clearly, and improve every shift.

If you’re ready to turn downtime into progress, it’s time to see what Redzone can do.

Downtime Tracking FAQs

What is machine downtime?

Machine downtime refers to any period when equipment is not operating as intended, whether that’s due to a breakdown, changeover, maintenance, or any other stoppage. Tracking both planned and unplanned downtime helps you understand where time is being lost and what’s causing it.

What are the most common causes of downtime in manufacturing?

The most common causes vary by industry, but typical culprits include equipment failures, supply shortages, changeovers, software issues, and operator-related delays. Even short stops—like clearing a conveyor jam—can add up if they happen frequently. Tracking downtime gives you the visibility to tackle these problems head-on.

How can downtime tracking help improve OEE?

Downtime directly impacts the availability component of Overall Equipment Effectiveness (OEE). When you track stops in real time and categorize them accurately, you can reduce unplanned downtime, improve changeover speed, and increase uptime. That leads to a stronger OEE score and better overall performance.

What should I look for in a downtime tracking system?

Look for a system that captures downtime in real time, makes it easy for operators to log causes, and gives your team clear, actionable reports. Bonus points if it integrates with your existing systems and helps you link downtime to root causes, shift performance, or equipment trends. The goal isn’t just tracking—it’s making that data usable across your entire operation. Compare your options with Redzone, the #1 connected workforce solution.

👉 Book a demo and find out how our connected workforce tools help teams like yours reduce downtime and hit their production goals faster.

John Ponte, Senior Director of Growth Marketing

John Ponte John is QAD Redzone’s Senior Director of Growth Marketing and brings a background of over 20 years in B2B Software. He is responsible for setting the growth strategy and driving global demand generation strategies to boost pipeline, new customer acquisition, and create expansion opportunities. When John’s not tracking Marketing and business targets, you can find him playing tennis, and even officiating as a national umpire and referee, working with local charities he supports, and enjoying time with family.

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