Frontline Manufacturing Collaboration Software

Give your frontline workers a voice. You’ll like what you hear.

With frontline chat features, your manufacturing workers contribute their full potential. Redzone activates and elevates frontline teams; equipping them with new technology and skills to align with their company’s goals. Our connected worker platform leverages sophisticated communication tools for optimal manufacturing efficiency.

Frontline worker on iPad - Dave Rios Allied Wire & Cable

Why is Effectiive Communication Important in Manufacturing?

Effective communication is critical to keep the people, parts, and processes involved in manufacturing aligned and engaged every day. Redzone’s Connected Workforce Solution recognizes – and leverages – manufacturing as a team effort.

Aligned teams are optimized teams. Effective communication in real time creates a shared understanding of what is happening and what is prioritized; this ensures teams are aligned on daily goals and long-term strategies. When teams are aligned, their planned activities and discretionary efforts are more likely to contribute to the company’s goals.

Meaningful, Timely, Relevant (MTR): these are what differentiate effective communication. Redzone’s Connected Workforce Solution ensures factories are communicating effectively to, from, and across the factory floor. Real-time dashboards communicate meaningful information on the status of each production line to all frontline team members at a glance. Communication and collaboration tools create such as chats and alerts connect relevant team members with events as they happen. Translation right in the app ensures that messages are shared with, and understood by, everyone for whom they are intended.

Unexpected changes happen in every plant. Meaningful, timely, relevant communication around change minimizes or eliminates non-productive minutes.  Many factories depend on manual communication around what’s happening on the factory floor. Manual communications take effort. They are inherently delayed, lose meaning as they are relayed, and miss parties that are not physically available to receive the message.

Picture what can happen when a factory has a last-minute schedule change due to a missing packaging component and tries to communicate it manually. It might happen something like this: The shortage is unexpected and due to excessive rework on the line that has been happening all shift. The warehouse radios a forklift driver, who tells a line lead the next time they see them. That happens too late for a changeover to have happened at break and now it will be done mid-run, which means idle time for the employees on the line. The shortage is on packaging material, there is no way to finish the products on the belt, creating unexpected WIP to be transported to the warehouse as non-sellable goods. The line lead finds a supervisor to ask about what to run next. The supervisor decides to run the next item on the schedule. This new product requires maintenance to changeover the equipment. No one can raise maintenance on the radio. The lead goes to find a maintenance tech, and the only tech who knows the equipment is working on a planned changeover on another line and can’t do this unplanned changeover. No one remembered to communicate the changes to the scheduler and the next day the customer receives a shortage.

Communication in Redzone is meaningful, timely, and relevant. It is effective communication. A plant using Redzone to communicate will have a much different outcome in this example. The packaging shortage was due to excessive rework.  Rework is being tracked in real time and is visible to all. The line lead sent a chat to the maintenance team and warehouse teams early in the shift. The line lead, scheduler, warehouse, and maintenance are seeing the trend as it happens. A three-minute huddle early in the shift allows them to proactively and collaboratively make a plan. The line is turned over to maintenance at break to service the packaging equipment and the rework is reduced. There is enough packaging material to finish the run, no changeover is required, and the order ships in full to the customer.

Manufacturing Collaboration: Uniting Production, Maintenance & Quality for Shared Success​


Connected Communication For the Whole Workforce ​

Empower manufacturing teams with a digital identity and voice—when they see something, they can say something. Solve problems effortlessly with social mobile communication, including chats, video calls, @mentions, line logs, push notifications, and more.​

​With Redzone, managers and leaders can efficiently broadcast plant-wide safety communication and important customer information through channels, alerts, and leader videos.


Workforce Collaboration that Drives Results

With Redzone, teams huddle around real-time AI-driven data to tackle the right problems, conduct root cause analyses, and take action. Interlocking forums connect frontline teams with plant leadership, ensuring barriers are removed for seamless problem-solving. Redzone’s manufacturing software saves time and boosts efficiency.


Celebrate and Elevate​ Your Top Performers with Real-Time Data

Rewarded behavior is repeated behavior and who doesn’t like breaking records!? Never miss a chance to recognize behaviors and results by sending high fives , good catches , and holding digital or in-person townhalls to elevate your frontlines and keep. your workforce motivated. ​Redzone’s manufacturing collaboration software makes it easy to identify your best performers and communicate your appreciation for boosted employee performance.

Video
Group of frontline employees demonstrating their boosted morale thanks to Redzone’s manufacturing collaboration software
Redzone’s been culturally affirming. It’s been technology that has transformed how well we run. It’s transformed how well we communicate. It’s transformed mindsets. It’s really done something very fantastic.
Rob Sarlls President & CEO
Utz Foods
With just a simple thing like the chat feature in Redzone, all of a sudden people were communicating and things were getting addressed much quicker than we could have ever imagined. It’s a huge beneficial aspect of the technology.
Tucker Lawrence EVP & Chief Supply Chain Officer
Noosa
The operators and new hires love Redzone because it mimics the social media tools they’re used to in their home life, so the common retort is “This is cool!
Matt Parker Owner
Communication in Redzone is fast, it’s open, it’s transparent. We saw the moods of the operators change greatly. It wasn’t the come in, punch the clock and just run the line. I’m a firm believer that life has to have meaning and work has to have purpose.
Terry LeDoux VP Digital Manufacturing
Taylor Farms
What Redzone has really offered us is the ability to communicate at all levels, and really stay in touch with what’s going on, on the shop floor.
Tony Scotti President

Manufacturing Collaboration Software Features

Factory-Wide Chat
  • Enables digital communication to individuals, groups, or teams.
  • Functionality allows users to send photos, videos and documents.
  • Chats can be translated to/from over 100 languages saving time and ensuring clarity.
Workforce Huddles
  • Operator led per shift meeting using a digital configurable dashboard that allows visibility to hourly line OEE, location problem count, quality deviations, location log, actions, and problem-solving fishbone.
  • Key outputs are to understand if the team is winning or losing and take action to resolve any issues.
Daily Forums
  • Supervisor led daily operations meeting using a digital configurable dashboard that allows visibility to 24hr OEE trend by line/shift, run counts, huddle counts, quality checks, line actions and production schedule.
  • Key outputs are reviewing results vs. target, respond to huddle escalations, and remove any barriers.
Weekly Forums
  • Leadership team led weekly improvement meeting using a digital configurable dashboard that allows visibility to weekly OEE trend by line/shift, communication, recognition, and actions.
  • Key outputs are establishing goals, focusing on trends, and improvement projects.
Recognition
  • Enables digital ways to recognize an individual or group with a ‘High Five’ for performance, ‘Good Catch’ for preventing a problem, or quickly ‘Rally’ the team around a short-term goal. 
  • Dedicated communication channel for a one-way company update to all users.
Integrated Teams
  • Digital platform that fosters transparent & streamlined communication between production, quality, maintenance and other support teams.
  • Enable problem solving that empowers your workers and drives sustainable results.

Our Connected Worker Solutions