Under the leadership of the Implementation Lead, the Practice Week Coach is responsible for providing Redzone customers with coaching and implementation guidance. This position provides customers with the first impression of Redzone training, testing and configuration. This position is critical to customer and Redzone success during the first 8 weeks of implementation.
This position is full time, exempt, remote and required to travel 90%-100% of time.
Essential Duties
Provides Redzone customers with coaching needed to ensure they are ready for the Connected Teams Coaching.
Conducts onsite visits at the end of the project management phase before coaching.
Ensures signals are wired and visual factory is installed and ready.
Performs initial software training and supports the customers’ Practice Team to spread Redzone knowledge widely.
Facilitates outbriefs and provides the internal Redzone team with summaries on key outputs, players, and any risks associated.
Configure and set up Redzone software to match the production process at the manufacturing client site.
Ensure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information and product run rates.
Possess full knowledge of the shopfloor environments, workflows, and processes in Food & Beverage and CPG industries.
Take steps to support and foster client confidence before the “go-live” date.
Monitor and provide quality control by ensuring automation signals from the plant (photoeyes or machine cycles) come back to the software and provide accurate, real-time data to Redzone for the benefit of the shop floor team.
Understand and monitor escalation processes for any critical path items or risk points that could result in a delay or unsatisfactory project result.
Provide initial Redzone training for management, leads, and shop floor users.
Other duties as assigned.
Required Skills
Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement.
Ability to plan, organize and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients.
Ability to maintain strong relationships with clients, as well as internal teams.
Strong written and verbal communication skills.
Sound judgement and excellent assessment skills.
Ability to prioritize tasks to meet critical path deadlines.
Advanced knowledge of MS Office (Word, Excel, Outlook, Power Point)
Proficient communicating technical networking, wireless, and software requirements.
Programmable Logic Controller (PLC) experience and familiarity is a plus, but not essential.
Education/Experience
BA or BS – relevant fields of study can include and are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management.
At least one year of experience working in direct hands-on manufacturing previous roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager; preferably within the Food and Beverage industry.
Environmental Adaptability
Able to work in manufacturing plant settings.
Ability to travel 90-100% of the time, and manage changing environments, adapting to various locations/accommodations.
Ability to work in a corporate office, home office environment and/or a variety of office type settings.
Judgement and Situational Reasoning Ability
Ability to reason, review and instruct
Ability to use common-sense judgement in non-routine situations, such as evaluating implications of proposed procedures, policies and plans
Environmental Adaptability
Ability to comprehend/use publications and manuals related to an individual’s role.
Ability to research and stay current with industry specific policies, methods, operations, and compliance.
Redzone is an Equal Opportunity Employer
Redzoners believe in “keeping things real.” Hear what they think about being a part of our team.
«Desde la planta de producción hasta la dirección de la planta, es habitual escuchar cómo los métodos de enseñanza de Gary les permitieron aplicar cada módulo de Redzone más rápido de lo que nadie creía posible, logrando simultáneamente importantes mejoras y logros.”
Gary FraserEntrenador de Excelencia Operativa
«Mike cree en enseñar a cada línea y departamento la importancia de trabajar en equipo y no como unidades individuales. Siempre está dispuesto a hacer lo que haga falta para que los demás tengan éxito. Mike es un gran ejemplo de entrenador de Redzone.”
Michael MyersEntrenador de Excelencia Operativa
«Ryan predica con el ejemplo y tiene empatía con nuestro producto. Gracias a personas como Ryan, ¡millones de trabajadores de la industria manufacturera entran cada día más contentos y conectados a sus iPads!”
Ryan MayLíder de Equipo
«Blake siempre va más allá, marcando la diferencia en cada fábrica en la que participa. Tiene un fuerte deseo de hacer que tanto los empleados como los clientes de Redzone tengan la mejor experiencia posible.”
Blake WashingtonDirectora de Soluciones
«Jon ama lo que hace cada día y esa pasión se refleja tanto en su equipo como en sus clientes. Su alegría contagiosa hace que todos quienes le rodean sean mejores en lo que hacen.”
Jonathan LaneDirector de Soluciones
«La clave del éxito de William es su enfoque y determinación en obtener resultados beneficiosos para los clientes y clientes potenciales de Redzone. Un experto en transformación digital y un verdadero jugador en equipo.”
William BondDirector de Cuentas Nacionales
«Oscar está completamente comprometido con la idea de «un solo equipo». Su dedicación para asegurarse de que todos estén bien es insuperable. Su actitud invariable siempre se centra en cómo resolver o arreglar un problema, sin importar de dónde vino o cómo se desarrolló.”
Oscar SaavedraGerente de Proyectos de Plataforma, Empresa Mediana
«La experiencia de Osvaldo en el sector y su capacidad de liderazgo han garantizado su crecimiento dentro de un equipo muy unido. Su integridad y pasión por nuestra solución hacen que se gane el respeto a donde sea que vaya. ”
Osvaldo GranilloDirector de Ventas, Empresa Mediana
Universidad Redzone
