Under the leadership of the Coaching Director, the OpEx Coach is responsible for providing customers with expert level coaching and for the implementation and utilization of Redzone software. This position is full time, exempt, remote and required to travel 80% of the time.

Essential Duties

Required Skills

  • Ability to work in direct hands-on manufacturing-previous roles like Operations Manager, Production Supervisor and Continuous Improvement Manager; preferably within the food and beverage or CPG industry.
  • Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement.
  • Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients.
  • Ability to develop/maintain strong relationships with clients and internal teams.
  • Excellent interpersonal and organizational skills.
  • Strong written and verbal communication skills.
  • Sound judgement and excellent assessment skills
  • Ability to manage time effectively and to work in a high paced, high growth environment.
  • Ability to prioritize tasks within active projects to meet critical path deadlines.
  • Advanced knowledge of MS Office (Word, Excel, Outlook)
  • Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information.
  • Able to learn software required to perform successfully in this position.
  • Programmable Logic Controller (PLC) experience and familiarity is desired, but not essential.

  • BA or BS. Relevant fields of study can include and are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management.
  • 2 years in a similar position, providing direct coaching to business clients.
Environmental Adaptability
  • Able to work in manufacturing plant settings.
  • Ability to travel up to 80% of the time, and manage changing environments, adapting to various locations/accommodations.
  • Ability to work in a corporate office, home office environment and/or a variety of office type settings.

Judgement and Situational Reasoning Ability
  • Ability to reason, review and instruct
  • Ability to use common-sense judgement in non-routine situations, such as evaluating implications of proposed procedures, policies and plans
Environmental Adaptability
  • Ability to comprehend/use publications and manuals related to an individual’s role.
  • Ability to research and stay current with industry specific policies, methods, operations, and compliance.

Redzone is an Equal Opportunity Employer

Redzoners believe in “keeping things real.” Hear what they think about being a part of our team.

Michael Myers
Mike believes in teaching each line and department the importance of working as a team and not as individual units. He’s always willing to do whatever it takes to ensure that everyone else succeeds. Mike is a shining example of a Redzone coach.
Michael Myers Operations Excellence Coach
Ryan May
Ryan leads by example and applies a sense of empathy towards our product. Because of people like Ryan, millions of manufacturing workers go in every day happier and connected on their iPads!
Ryan May Team Lead
Blake Washington
Blake always goes above and beyond; making a difference in each factory she is involved in. She has a strong desire to make both Redzone employees and customers have the best experience possible.
Blake Washington Solutions Director
Oscar is truly onboard the “One Team” train. His dedication to making sure everyone is taken care of is second to none. His default attitude is always about how to solve or fix an issue, regardless of where it came from or how it developed.
Oscar Saavedra Platform Project Manager, Medium Enterprise
Gary Fraser
From the shop floor to plant leadership, it’s common to hear how Gary’s teaching methods enabled them to roll out each Redzone module faster than anyone thought was possible; while gaining powerful uplifts and achievements.
Gary Fraser Operations Excellence Coach
Jonathan Lane
Jon loves what he does every day and that passion shines through to both his team and his customers. His infectious spirit makes everybody around him better at what they do.
Jonathan Lane Solutions Director
William Bond
William’s key to success is his focus and determination on win-win outcomes for Redzone prospects and customers. A digital transformation expert and a true team player.
William Bond National Accounts Director
Osvaldo Granillo
Osvaldo’s industry expertise and leadership skills have ensured his growth within a close-knit team. His integrity and passion towards our solution means he gains respect wherever he goes.
Osvaldo Granillo Sales Director, Medium Enterprise