October 12, 2023
Around the world, worker engagement has been suffering. In the U.S., just 32% of employees are engaged, whereas globally, just 23% are.
A recent report from Innovation Research Interchange, Improving Workforce Morale and Motivation, offers strategies manufacturers and other industry companies can put to use. Companies that deploy connected workforce solutions can amplify these gains by creating a dynamic flywheel of engagement and process improvement.
Worker-centric solutions help end the us-versus-them top-down era of digital transformation initiatives. Instead of pushing new processes and tools on staff, such tools awaken frontline workers’ initiative, collaboration, and friendly competition, enabling teams to realize their full potential.
The report offers four strategies to put to work.
3. Encouraging innovation: Workers want to contribute to their company’s growth by proposing new ideas and seeing them put to work. Even the simplest ideas can add value.
Jason Hetcher, a production team member of ASR Group Yonkers, a sugar refinery, has contributed winning ideas, including rearranging work steps to increase efficiency and adding a valve to the dust collector to prevent spillage when it is emptied. This one fix saved an hour of cleanup and line downtime per line.
4. Engaging the whole organization in innovation: Everyone can contribute to making processes better and, by so doing, lift organizational performance.
Nissin Foods USA, which makes Japanese noodles for the US market, deployed QAD Redzone to troubleshoot bottlenecks across multiple production lines. Using overall equipment effectiveness (OEE) to evaluate production across lines consistently, hiring and cross-training staff, and making process fixes, Nissin Foods increased production capacity by 30% without making Capex investments.
2. Promoting from within: Managers can use QAD Redzone to help identify the most engaged and innovative staff. Promoting from within also provides teams with role models, motivation, and assurance that there is a place for them at the company long-term.
Jessica Hernandez, who started as a temporary worker at Dot’s Homestyle Pretzels, a leading snack company, is now a training lead. She has created hundreds of training documents, PMs, standards, and plays in QAD Redzone, helping her teammates learn equipment and processes and solve common problems. As just one example, Dot’s was building displays and sleeves incorrectly for large retail customers, creating hours of rework and costing thousands of dollars. Now, the team has 80 standards to guide their work.
3. Create a culture of celebration: Workers can feel misused when they aren’t recognized or celebrated for their accomplishments. QAD Redzone provides an easy way for managers to recognize good ideas or when employees out-deliver. Managers can offer a digital high-five or a good catch. They can also offer recognition and rewards at meetings, like quarterly town halls, motivating employees to stay engaged.
Make your manufacturing company one that engages and retains workers.
When you deploy QAD Redzone, you’ll see employee creativity and problem-solving soar.
Learn more about QAD Redzone.